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Privacy Policy

Last updated: 2026

Who we are

Dom Accounting is a trading name of Dom Accountants Ltd, a company registered in England and Wales (company number 17457247). Our registered office is Flat 1-7, 21-23 London Road, Portsmouth, PO2 0BQ. Dom Accountants Ltd is the controller of your personal data.

Dom Accounting provides Self Assessment and bookkeeping support for self-employed people in the UK. This policy explains what personal data we collect when you use this website or contact us, why we collect it, and what rights you have over it.

What we collect

We only collect what's needed to respond to you and, if you become a client, to provide accountancy services:

• Messages you send us — through the website chat assistant, WhatsApp, or any contact form, including anything you type or attach.
• Contact details you give us — such as your name, phone number, or email address.
• Client financial information — if you engage us as a client, the information needed to prepare your Self Assessment or bookkeeping, handled by our IFA-accredited accountant.
• Basic technical data — standard web server logs (like IP address and browser type) generated automatically by our hosting provider when you visit the site. Analytics cookies are only used if you accept them (see Cookies below). We do not use advertising cookies.

How we use it

We use your information to respond to enquiries, provide accountancy services you've asked for, meet our legal and regulatory obligations (including HMRC record-keeping and anti-money-laundering requirements), and keep our records accurate.

Who we share it with

We keep data-sharing to the minimum needed to do the job:

• Our IFA-accredited accountant, who prepares and reviews your accounts and tax return.
• Anthropic, the provider of the AI technology behind our website chat assistant — messages you send through the chat are processed by their systems to generate a response.
• WhatsApp (Meta), if you choose to message us there — subject to WhatsApp's own privacy terms.
• Google Analytics, only if you accept analytics cookies via our cookie notice — helps us understand how the site is used. You can decline this, and the site works exactly the same either way. See Google's privacy policy for how they handle this data.
• Our website host, for the technical operation of this site.
• HMRC and relevant authorities, where we're legally required to share information as part of providing accountancy services.

We do not sell your data, and we do not share it for marketing purposes.

How long we keep it

General enquiries are kept only as long as needed to respond to you. If you become a client, financial records are kept for at least the period required by HMRC — generally at least 5 years after the relevant Self Assessment deadline — in line with standard accounting and anti-money-laundering record-keeping obligations.

Cookies

This site runs on essential technical cookies needed for it to work properly. With your consent — asked for via the cookie notice when you first visit — we also use Google Analytics to understand how the site is used, such as which pages get visited and roughly how many people are using the site. You can decline this, and nothing about the site changes if you do. We store one small technical flag in your browser's local storage to remember your choice. Full details are in our Cookie Policy.

Your rights

Under UK GDPR, you have the right to:

• Ask what personal data we hold about you, and get a copy of it
• Ask us to correct inaccurate data
• Ask us to delete your data, where we're not legally required to keep it
• Object to how we're using your data, or ask us to restrict it
• Complain to the Information Commissioner's Office (ICO) if you think we've handled your data incorrectly

Contact us

For any question about this policy or your data, get in touch: